Shipping Policy

Company Information

• Company Name: Barbers & Brothers
• Address: Vrijstraat 15A, 5611AT, Eindhoven
• BTW Number: NL860268974B01
• KvK Number: 75402424

Shipping Methods and Providers

We primarily use the following shipping providers for the delivery of orders:

• PostNL
• DHL

Shipping Times

1. Expected Delivery
   We aim to deliver orders within 2 business days from the date of purchase. Please note that this timeframe is an estimate and may vary depending on factors such as product availability, destination, and carrier delays.

2. Order Processing Time
   Orders are typically processed and shipped within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

3. Delivery Areas
   We currently ship to addresses within the Netherlands and select international destinations. For international orders, shipping times may vary depending on the destination country and customs processing.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination address. The shipping cost will be displayed at checkout before you confirm your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the respective carrier’s website.

Delivery Issues

1. Lost or Delayed Shipments
   In rare cases where a shipment is lost or significantly delayed, please contact us immediately at info@barbersandbrothers.com. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.

2. Incorrect Address
   It is the customer’s responsibility to ensure that the shipping address provided during checkout is accurate and complete. Barbers & Brothers is not liable for orders shipped to incorrect addresses provided by the customer.

International Shipping

For international orders, please note the following:

• Customs and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
• Shipping Restrictions: Some products may not be eligible for international shipping due to legal restrictions or carrier limitations.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

• Address: Vrijstraat 15A, 5611AT, Eindhoven
• Email: info@barbersandbrothers.com
• Phone: +31 (0)6 435 829 39

By placing an order with Barbers & Brothers, you agree to comply with our shipping policy as stated above. If you do not agree with any part of this policy, please refrain from placing an order on barbersandbrothers.com.