Return Policy

Company Information

• Company Name: Barbers & Brothers
• Address: Vrijstraat 15A, 5611AT, Eindhoven
• BTW Number: NL860268974B01
• KvK Number: 75402424

Eligibility for Returns

1. Timeframe
   You may return any item purchased on barbersandbrothers.com within 14 days from the date of delivery.

2. Condition of Item
   To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.

How to Initiate a Return

1. Contact Us
   Please contact our customer service team at info@barbersandbrothers.com to initiate a return. Provide your order number and details about the item(s) you wish to return.

2. Return Authorization
   Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.

Return Shipping

1. Cost
   The cost of return shipping is the responsibility of the customer, except in cases where the product is defective or the return is due to an error on our part.

2. Packaging
   Please ensure that the item is securely packaged to prevent damage during return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

Refund Process

1. Inspection
   Upon receiving the returned item(s), we will inspect them to ensure they meet our return eligibility criteria.

2. Refund
   If the return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, you can initiate a return and place a new order for the desired item on barbersandbrothers.com.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at:

• Address: Vrijstraat 15A, 5611AT, Eindhoven
• Email: info@barbersandbrothers.com
• Phone: +31 (0)6 435 829 39

By making a purchase on barbersandbrothers.com, you acknowledge that you have read, understood, and agree to our return policy. If you do not agree with any part of this policy, please refrain from making a purchase on our website.